Privacy Policy
At United Global Solution, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, applications, products, and IT services.
1. Information We Collect
We may collect personal information such as your name, email address, contact number, company name, and billing details when you:
- Request a quote or subscribe to our services
- Fill out forms on our website
- Communicate with our team
2. Use of Information
- Provide IT solutions, AMC services, and support
- Process payments and invoices
- Improve our services and website experience
- Send important updates, service alerts, or promotional offers
- Comply with legal and regulatory requirements
3. Data Sharing
Data may only be shared with trusted partners, service providers, or legal authorities where necessary for:
- Payment processing
- Service delivery, including hardware/software partners
- Legal compliance or protection of rights
4. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of such third-party websites, and we encourage you to review their policies separately.
Terms and Conditions
1. Introduction
These Terms & Conditions (“Terms”) govern your use of the United Global Solution website, applications, products and services (“Services”) and related registration or usage.
These Terms constitute an electronic record in accordance with applicable provisions of the Information Technology Act, 2000 and related rules, as amended from time to time.
2. Acceptance of Terms
Please read these Terms and the Privacy Policy carefully before using the website, applications, Services or products. Your use, access, browsing, registration or subscription signifies acceptance of these Terms. If you do not agree, please do not use the website or Services.
3. Intellectual Property Rights
Except as otherwise stated, information, content, material, trademarks, service marks, trade names and trade secrets, including software, text, images, graphics, video, scripts and audio contained in the website, applications, Services and products are proprietary property of United Global Solution or applicable rights holders.
No proprietary information may be copied, downloaded, reproduced, modified, republished, uploaded, posted, transmitted or distributed without prior written permission. Nothing on the website or in the Services grants a licence or other right to Company intellectual property.
4. Personal and Non-Commercial Use
- You may not decompile, reverse engineer, or disassemble application contents.
- You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell information or software obtained from the application.
- You may not remove copyright, trademark or proprietary notices.
- You may not use the Services unlawfully or in a way that harms the Company or another person or entity.
5. Prohibited Activities
- Making available misleading, unlawful, harmful, threatening, abusive or defamatory content
- Stalking, intimidating or harassing another person or inciting violence
- Transmitting material that encourages criminal activity
- Interfering with another person's use of the website or Services
- Copying copyright-protected materials without permission
- Impersonating a person or entity
- Transmitting viruses or other harmful code
- Using automated tools to access, acquire, copy or monitor portions of the application
- Altering or modifying Services without authorization
6. Accuracy of Information
Every effort is made to provide current, correct and clearly expressed information. Nevertheless, inadvertent errors may occur. The Company disclaims responsibility for errors or inaccuracies contained in the application, website or Services.
7. Educational and Informational Content
Where the website provides compiled educational or informational material, it is provided on an “As Is” basis. The Company assumes no liability for accuracy, completeness, use, or non-obsolescence of such information.
8. Communication and Contact
The Company may contact users through SMS, email, WhatsApp and calls to provide information about products, Services and important updates. By registering or submitting contact details, you agree that details may be made available to Company employees, associates and partners for relevant service information and promotions through telephone, SMS, email, WhatsApp or similar channels, subject to applicable requirements.
9. Product Compatibility and Delivery
The Company’s products and/or Services may be compatible only with certain devices, tablets, instruments or hardware. The Company is not obligated to provide workable products or Services for instruments that are not recognized or supported.
10. Shipping and Delivery
- Specify the shipment address at purchase.
- Products are delivered to the address specified at ordering.
- The address cannot be changed after processing.
- Inconsistencies in name or address may result in non-delivery.
11. Account Security and Responsibility
You are responsible for ensuring account information is accurate, complete and current, maintaining confidentiality, and all activities under your account.
12. Eligibility
Persons competent and capable of contracting within the meaning of the Indian Contract Act, 1872 are eligible to register where applicable. Minors, undischarged insolvents and persons otherwise not competent to contract are not eligible where applicable.
13. Limitation of Liability
To the extent permitted by applicable law, the Company, its officers, directors, employees, partners or agents shall not be liable for special, incidental, indirect, consequential or punitive damages, including loss of use, data or profits arising from use of or access to the application, website or Services.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles.
15. General Provisions
Notice
Company notices may be provided by email or general notification. Notices to the Company should be sent to usgloinfo@gmail.com.
Entire Agreement
These Terms, the Privacy Policy and applicable guidelines constitute the agreement between you and the Company regarding access to or use of the website and Services.
Assignment
You cannot assign or transfer your obligations under these Terms to a third party. The Company’s rights may be transferred to third parties without requiring your consent, subject to applicable law.